Affiliated Society Agendas

In addition to the general sessions, the following sessions are offered to all Connect 23 registrants by professional membership organizations affiliated with the OHA. Please indicate which sessions you plan to attend on your registration form.

Directors of Volunteer Services

Thursday, Nov. 30

9:30 a.m. – 4:00 p.m. 
Education Session

"Volunteers Supporting Clinical Staff"
- Eileen McConville, MBA, CAVS, principal, Vision Volunteering

Presentation will focus on staff shortages across the healthcare profession, volunteer professionals will learn how to identify volunteer positions that allow staff to work at "the top of their license." By creating volunteer positions that support and elevate the staff, the staff will in turn have more capacity to care for patients and families. Participants should have a basic knowledge of creating service descriptions and working with clinical staff. Together we will discuss effective strategies for engaging clinical staff and volunteers.  The group will brainstorm potential new positions and work in small groups to define what a volunteer may do on a patient unit, so staff is relieved of some tasks. Attendees will focus on outcome measures that capture the full impact of these positions and how volunteer services growth has the potential to alleviate some of the current stressors facing clinical staff. Attendees will have a chance to work with small groups and possibly leave the conference with a new service description drafted.  The attendees can work with their co-workers or leaders from other hospitals and systems.

Learning Objectives
1. Understand the need to expand volunteer involvement to decrease stress on staff. 
2. Attain knowledge of tools needed to work successfully with clinical staff.
3. Identify meaningful and impactful volunteer positions. 


Financial Managers

Thursday, Nov. 30

1:30 p.m. - 2:30 p.m.
Education Session
“2023 Economic Outlook: Financial Market Trends” 
- Scott Colbert, Commerce Trust, chief economist
“Healthcare Trends” 
- Sue Martin, director, CommerceHealthcare and Amy Rinard, director of revenue cycle products, CommerceHealthcare

Scott Colbert is the executive vice president, chief economist and director of fixed income management with Commerce Trust. He joined Commerce in 1993 and has investment responsibilities for more than $26 billion in fixed income assets. Scott directly manages the Commerce Short-Term Government and the flagship Commerce Bond strategies. Colbert received his Bachelor of Science degree in nuclear engineering from the University of Cincinnati in 1986 and received his Master of Business Administration from Xavier University in 1988. He has been both a director and president of the Chartered Financial Analyst Society of St. Louis.

Sue Martin serves as the vice president, national healthcare executive of Commerce Bank. Martin started at Commerce Bank in June of 2018. She is currently based in the Kansas City, Mo., area. She is responsible for business development and client services, while leading payment solutions strategies for the national healthcare services division.

Amy Rinard is vice president of specialty healthcare payment and manages the healthcare payments division of CommerceHealthcare®. She leads a team of healthcare and finance professionals who support health systems, hospitals and physician practices through automated payment reconciliation and posting as well as traditional lockbox services. 

CommerceHealthcare® includes a core set of products and services, as well as customized operational services, helping healthcare organizations and physician practices improve end-to-end revenue cycle functions.


Healthcare Engineers

Thursday, Nov. 30

8:00 am - 9:00 a.m.
Education Session
"Syntegra Integrated Door Opening Assemblies for Healthcare"

- Dusty Schuler, Burgess Company

Healthcare facilities present one of the most demanding door opening environments, and yet traditional doors and hardware have not fully evolved to address the ever-changing regulatory and customer requirements. With the heightened focus on door performance, mandates such as the Fire Door Inspection Programs and Egress Door Annual Inspections have exposed serious deficiencies in existing openings. Inspections by the Joint Commission and other CMS-approved accrediting organizations are becoming much more prevalent and much less lenient. Syntégra Integrated Openings present a better option by creating high performance door ‘systems’ that provide the largest clear-opening widths, low profile hardware options, easy-to adjust door gaps, and electrification options that enable all security and door automation requirements. 

This program reviews the code influences and inspection requirements that healthcare facilities undergo, and presents features and options that Syntégra uses to keep facilities out of hot water. With the goal of engineering each system to match the needs of opening, Syntégra uses unique tools to extract these requirements to ensure performance and longevity. The instructor will present specific examples of the most prevalent door failure points to give the attendees a better understand of what to look for when evaluating an existing opening.

This presentation will give the attendee a new perspective on how doors can be configured to better address the install environment. Repairing and replacing openings with the same products doesn’t fix the problem, it only delays it from occurring again at a later date. Syntégra helps to break this cycle by offering a better alternative that is designed for the environment.

9:00 am - 9:30 a.m. 
Visit with Exhibitors
9:30 am - 10:30 a.m.
Education Session
"Overview of ANSI/AAMI ST108 Water for the Processing of Medical Devices"

- Kevin Blake, Corporate Healthcare Engineer, Chem-Aqua, Inc.

Purpose: To provide guidance on how to meet the ANSI/AAMI ST108 standard for critical water and steam

Abstract: New guidance from AAMI is expected in fall 2023 that will update the requirements for water used in medical device reprocessing. This standard will expand upon AAMI TIR34:2017, requiring more extensive filtration and testing of critical water and steam used for sterilization. Our presentation will focus on equipment updates needed to meet the new standard, as well as how boiler operation and treatment can impact the ability to provide high purity plant steam for sterilization.

10:30 am - 11:00 a.m. Visit with Exhibitors
11:00 am - 12:00 p.m. 
Open Speakers

Nurse Executives

Wednesday, Nov. 29

3:15 p.m. – 4:30 p.m.
Education Session

“Learning from Litigation: A 2023 Update” 
- Kammie Monarch

4:30 p.m. 
Board Meeting
Oklahoma Organization of Nurse Executives (OONE)


Psychiatric Hospitals

Wednesday, Nov. 29

3:00 p.m. - 4:00 p.m.
Education Session
“Drumming Up Wellness! Drumming for Healthcare Providers”

- Tiffany Couch, LMFT, LADC-S, ICPS

Tiffany Couch is an addiction therapist in Norman specializing in addiction therapy, counseling, and family therapy.


Quality & Risk Managers

Thursday, Nov. 30

10:30 a.m. – 12:00 p.m.
Education Session
“Affirmative Civil Enforcement & Healthcare Fraud”

- Amanda Johnson, Assistant U.S. Attorney

Amanda R. Johnson is an assistant U.S. attorney in the civil division of the U.S. Attorney’s Office for the Western District of Oklahoma (WDOK). She serves as the WDOK civil division’s Health Care Fraud, Financial Institutions Reform, Recover, and Enforcement Act (FIRREA) and eDiscover coordinator. Before joining the DOJ, Johnson was a partner at a large international private firm where she focused on intellectual property law. She graduated from the University of Oklahoma in 2001 and George Washington University Law School in 2004.

12:00 p.m.
Board Meeting
Oklahoma Society for Quality & Risk Management (OSHQRM)


Strategy & Market Development

Wednesday, Nov. 29

9:00 a.m. – 12:00 p.m.
Education Session
"The Power of Strategic Communications: Planning for 2024’s Healthcare Trends"
- Isaac Squyres, partner, Jarrard, Michael Hildebrand, vice president, Public & Community Health Systems Practice deputy, Jarrard

In this session, we’ll explore what the future holds for healthcare providers in 2024, including the internal and external forces that will shape the year ahead and emerging areas of scrutiny provider organizations will face. Led by industry experts at Jarrard Inc., we’ll dive deep into data-backed trends from across the country, with a particular focus on insights from Oklahoma residents, and discuss how strategic communications can help position your organization for continued success within an ever-evolving industry. 

“You Created a Video…Now What? Setting Up for Success after You Press the Record Button.”
- Ben Chambless, Cyrano Video