Keynote and General Sessions

Wednesday, Nov. 29

9:00 a.m. – 10:30 a.m.
General Session 
“Legal Update
- Cori Loomis, Christensen Law Group, PLLC, and Eric Fisher, Crowe and Dunlevy


10:45 a.m. – 12:00 p.m.
General Session 
“Cybersecurity: Strategies for Reducing and Mitigating Risk” 

- Barry Mathis, principal, PYA, Phillip Smith, MHA, CPHRM, CIC, RPLU, INSURICA


12:15 p.m. – 1:00 p.m.
AHA Listening Session (Lunch included)

- David Pearson, AHA regional representative



1:30 p.m. – 3:00 p.m.
Opening Ceremonies and Keynote 
“Reimagining Healthcare” 

- Tom Koulopoulos, chairman and founder, Delphi Group

Tom Koulopoulos is chairman and founder of Delphi Group, a 30-year-old Boston-based think tank named one of the fastest growing private companies by Inc. Magazine, and the founding partner of Acrovantage Ventures, which invests in early-stage technology startups. He is also the author of 13 books, an columnist, the past executive director of the Babson College Center for Business Innovation, the past director of the Dell Innovation Lab, and a professor at Boston University.
Koulopoulos’ 13 books include his most recent, “Reimagining Healthcare”, “The Bottomless Cloud”, “Revealing the Invisible”, “The Gen Z Effect”, and “Cloud Surfing.” His upcoming book, “Gigatrends”, looks at the seven tech trends that are shaping the future of how we live, work, and play.
Healthcare is on the precipice of enormous transformation brought on by an aging global demographic and the exponential advance of technology. However, healthcare is also at another precipice – one that threatens to send it, and its promise, plummeting into an economic black hole.

Koulopoulos takes a hard, honest, and practical look at how we can bend the arc of healthcare toward a system that improves outcomes, drives out friction, and provides a patient-centered model that becomes a role model for every nation.

The W. Cleveland Rodgers Distinguished Service Award will be given at this session.

Thursday, Nov. 30


7:00 a.m. – 8:15 a.m.
Rural Hospital Regulatory Tune-up 
(Continental Breakfast Included)
- Kathy A. Reep, PYA, Martie Ross, PYA



8:30 a.m. – 9:30 a.m.
General Session 
“The Future of Work”

- Steve Cadigan, founder, Cadigan Talent Ventures

Steve Cadigan is a highly sought-after talent advisor to leaders and organizations across the globe. As founder of his own Silicon Valley-based firm, Cadigan Talent Ventures, he advises a wide range of innovative organizations that include Twitter, Eventbrite, Cisco, Intel, The Royal Bank of Scotland, Telefonica, Salesforce, and the BBC. He is also regularly retained by some of Silicon Valley’s leading VC (Venture Capital Investment) firms such as Andreesen Horowitz, Index Ventures, Sequoia, and Greylock Partners for his counsel on a wide range of talent topics.

Today, the way we work, where we work and how we think about careers is undergoing a massive transformation. As the gig economy continues to grow, employee turnover continues to rise, and the average life of a company continues to shrink, there are massive consequences to the work economy. While most of the media focuses on how AI and robots will eliminate millions of jobs, the untold story is what a “career” means is changing. More workers are changing jobs faster than ever AND more professionals are making big career pivots than ever before. In this session, Cadigan will review the significant changes taking place in the world of work and what it means to us as professionals, leaders, and organizations. It will inspire new ideas and new ways of thinking for both professionals and organizations and offer ideas and suggestions on how to optimize for success in the future.

Several OHA Awards will be presented during this session.


9:30 a.m. – 10:30 a.m.
General Session 
“Driven! The Leader Within”

- Kendal Netmaker, award-winning entrepreneur, author, and speaker

Kendal Netmaker is naturally a master storyteller who weaves his real-life experiences into motivating lessons that everyone can use in their own lives. His heartfelt stories on resilience, leadership, and the power of telling your story are impactful. He is a leading entrepreneur whose passion to succeed is contagious. Netmaker has founded and invested in five businesses. One of them is Neechie Gear® – a lifestyle apparel brand that gives back a percentage of their profits toward funding underprivileged youth to empower them to take part in sports. He is the author of “Driven to Succeed”.

YOU are the best leader you’ll ever have. That means being the best version of yourself. Great leadership is challenging, but you will achieve success with the right mindset, tools, and practice. In this keynote, Netmaker shares practical and effective leadership strategies that everyone can implement in their daily life. He leads by example, motivating and inspiring audiences by sharing authentic stories from his own experiences. Netmaker talks about the values, behaviors, and unwavering dedication it takes to lead yourself through life, both personally and professionally. Being a great leader is contagious and you will inspire others to follow!

Attendees will:
Gain deep insights into the habits of successful leaders.
Implement tools to become the leader in your own life.
Understand how to support others to be better leaders.
Discover leadership secrets to use every day to stay DRIVEN!


2:45 p.m. – 4:00 p.m.
General Session 
“Transformational Care: Leading Change in Value, Quality and Outcomes”

- Ted James, MD, medical director and educator, Harvard Health Care System

Dr. Ted James is an internationally recognized speaker and executive coach who is passionate about transforming healthcare through innovation and leadership development. He inspires individuals to become engaged change agents who have a positive impact on organizational culture. He believes that the only way to succeed in health care is to promote new ways of meeting patients' needs and to create clinical teams that thrive. Dr. James has extensive experience with efforts to advance healthcare. He leads international programs focused on digital health, clinician engagement, and patient experience. He enjoys collaborating with healthcare executives and industry experts from around the world. One of his greatest professional satisfactions comes from partnering with others to reimagine healthcare in ways that improve organizational performance and the wellbeing of patients, care teams, and communities.

Bringing about transformational change in patient care is not a simple task. However, it is a requirement for healthcare organizations striving to move forward and succeed in a value-driven healthcare system. Establishing a culture of clinical innovation and transformational leadership is a necessary step to achieve sustained, reliable, system-wide improvements in patient care. This presentation will review proven models and techniques to support healthcare organizations in their efforts to pursue fundamental system redesign and achieve dramatic improvements in clinical quality. Using best practices of Evidence-Based LeadershipSM (EBL), participants will gain practical insight into their own leadership capacity. Inspired and effective clinical leaders bring about changes that result in improved patient outcomes, greater professional satisfaction and enhanced performance of healthcare organizations.

Learning objectives:
Apply proven strategies to successfully engage clinicians and develop transformational clinical leaders.
Develop an organizational framework for system-wide quality improvement and establishment of a “just culture.”
Leverage clinical pathways to improve quality while reducing waste.
Integrate principal characteristics of high reliability into your organization’s culture.
Implement a framework for translating local improvements to system-wide change.

Friday, Dec. 1

8:30 a.m. – 11:30 a.m.
Closing Session – ACHE (Additional registration fee) (3 Hours ACHE Face-to-Face Education credits)
“Managing and Optimizing the Human Margin”

- Katherine Meese, PhD

Katherine A. Meese, PhD, is an assistant professor in the Department of Health Services Administration at the University of Alabama at Birmingham. She also serves as the director of wellness research in the UAB Medicine Office of Wellness, director for the Center for Healthcare Management and Leadership, and program director for the Graduate Certificate in Healthcare Leadership. She earned her PhD in health services administration with a specialization in strategic management from the University of Alabama at Birmingham and joined the faculty in 2020.

With employee burnout, disengagement, and departure from the field of healthcare, maintaining a healthy and flourishing workforce is one of the grandest challenges facing organizations today. The research on what is driving turnover, burnout and disengagement is not what you might think. This highly interactive seminar translates decades of research into evidence-based strategies to maximize the odds of successfully sustaining a thriving workforce. 

Learning objectives:
Discuss elements that support human flourishing. 
Identify organizational and team strategies to optimize recruitment and retention. 
Explore the role of job crafting and empowering leadership in engaging the workforce. 
Discover evidence-based strategies for improving individual and organizational resilience. 

*The OHA’s sponsorship of the program allows us to offer you this seminar for the reduced registration fee of $225. The OHA is authorized to provide three hours ACHE Face-to-Face Education credits for this program.

There is an additional charge to attend this session. Use Section B on the registration to register for this event. You must be registered for Connect 23 to attend this session.