Important changes coming to Novitasphere login requirements

Posted on: 8/22/18


Novitas, the Medicare Administrative Contractor (MAC) for Jurisdictions H (including Oklahoma) and Jurisdiction L, has announced important changes to Novitasphere, their free internet portal. Please share this message with all Novitasphere users within your organization.

The Centers for Medicare & Medicaid Services (CMS) will be implementing a system security change that affects the Novitasphere login requirements for maintaining access.

Effective Sept. 1, 2018, registered users must log into Novitasphere at least once every 30 days to be considered active. This is a change from the current 60-day login requirement.

Any users who do not take this step will be considered inactive and the Novitasphere role will be removed. After a role is removed, users will be required to re-request the Novitasphere role in EIDM to re-gain access to Novitasphere.  

To prepare for this change, all users should ensure that they are meeting the 30-day login requirement prior to Sept. 1, 2018. Then, keep your access active by logging in at least once every 30 days.

A list of helpful resources and tips for users is available here:
If you need any additional assistance with your login, please contact the dedicated Novitasphere Help Desk at (855) 880-8424.